Terms of service

Welcome to Ūla Stories

We’re happy to have you here. By using our website and services, you agree to the following terms and conditions. Please read them carefully, as they help ensure a smooth experience for both you and us. If you have any questions, feel free to reach out!

Using Our Website

By accessing our site or purchasing from us, you’re engaging in our "Service" and agreeing to these Terms. These terms apply to all visitors, including customers, vendors, and content contributors.

If you don’t agree with these Terms, we kindly ask that you refrain from using our website or services.

We may update these Terms occasionally, so be sure to check this page for any changes. Your continued use of our website means you accept any updates.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to serve you.

Online Store Guidelines

To use our store, you must be of legal age in your area or have a parent/guardian’s permission.

We kindly ask that you use our products and services legally and ethically. Any attempt to engage in fraud, copyright violations, or harmful activity will result in immediate termination of service.

General Conditions

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card details) may be transferred unencrypted across networks for technical reasons. Credit card information is always securely encrypted.

You agree not to copy, resell, or exploit any part of our service without our written permission.

Accuracy of Information

We do our best to provide accurate and up-to-date information, but we can’t guarantee that all details on our site will always be error-free. Any reliance on the content is at your own risk.

We may modify our site’s content at any time but are not obligated to update information unless required by law.

Pricing & Service Changes

Our prices and services may change without notice. We also reserve the right to discontinue a product or service at any time.

Products & Services

Some products may be in limited quantities. We’ve done our best to display colors and images accurately, but we can’t guarantee your screen’s display will match real-life colors perfectly.

We may limit sales to certain regions or individuals on a case-by-case basis.

For details on returns and exchanges, please refer to our Refund Policy.

Billing & Account Info

We may refuse or cancel any order at our discretion, including those that appear to be placed by resellers or distributors.

Please ensure your account and payment details are accurate and up to date to avoid issues with your orders.

Third-Party Tools & Links

We may offer access to third-party tools and links, but we don’t control or endorse them. Using these tools is at your own risk, and we encourage you to review the relevant third-party terms.

User Content & Feedback

We welcome your feedback and ideas. However, any comments you submit may be used by us without obligation to compensate you. We also reserve the right to monitor and remove any content we find inappropriate.

Personal Information

Your personal information is handled according to our Privacy Policy.

Errors & Omissions

Occasionally, there may be errors in product descriptions, pricing, or availability. We reserve the right to correct these errors and cancel orders if necessary.

Prohibited Activities

To keep our community safe, we prohibit any activity that involves:

  • Illegal activities or fraud
  • Harassment, discrimination, or harmful behavior
  • Spreading viruses or malicious code
  • Violating intellectual property rights

We reserve the right to terminate your access if these rules are broken.

Limitation of Liability

While we do our best to provide a reliable service, we can’t guarantee that everything will always run perfectly. We are not responsible for losses or damages resulting from your use of our services beyond what the law allows.

Indemnification

You agree to protect and hold us harmless from any claims or demands arising from your violation of these Terms or misuse of our services.

Termination

You can stop using our services at any time. Likewise, we may terminate your access if you violate our Terms. Any obligations or liabilities before termination will still apply.

Governing Law

These Terms are governed by the laws of Denmark and Lithuania.

Changes to Terms

We may update these Terms from time to time. Check back periodically to stay informed.

Contact Us

Got questions? We’re here to help! Reach out to us at: hello@ulastories.com

Thank you for choosing Ūla Stories. We appreciate your support and trust. Happy shopping!